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Participant
October 24, 2020
Question

After update on CC2021 there are no program files under Programs (Mac)

  • October 24, 2020
  • 4 replies
  • 365 views

I have updated my apps from CC to 2021. After the update I can´t see a new file under Programs on my Mac. I see only the old Plugins and Styles from 2020 and 2019. And the old Plugins and Styles are not shown in the new Programs like Photoshop and the others. What can I do?

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4 replies

kglad
Community Expert
Community Expert
October 26, 2020

great. (though i know it's confusing to follow multiple conversations so just check the posts between you and me, or between you and anyone else when replying to others.)

 

now open your cc app and click file>preferences>apps and check the install location:

 

Nancy OShea
Community Expert
Community Expert
October 24, 2020

Did you restart your computer after installing the upgrade?

 

Nancy O'Shea— Product User & Community Expert
Participant
October 26, 2020

Yes I did a restart.

Just Shoot Me
Legend
October 24, 2020

Mac does not use a Program folder. It uses an Applications folder and the icons to start programs should be in your DOCK.

Participant
October 26, 2020

Ok then Applications folder 😉 . But there are no applications folder under programs for 2021. And yes I have the icons in my dock. But I don´t find them on my mac. Normally there are the applications folder under programs. But there aren´t .

kglad
Community Expert
Community Expert
October 24, 2020

open your cc desktop app.

 

does it show each 2021 program is up-to-date and you can open?  (in which case, open it.)

or does it show updates are available?  (in which case, update it.)

Participant
October 26, 2020

All programs are up to date and I can open them.