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aligeon@mac.com
Participant
Oct 6, 2026 10:54 PM UTC
Answered

Agent hulain

Une de mes liseuses et mon ordinateurs sont hors service et cassés. Je rencontre l'erreur de limite d'appareils (E_ACT_TOO_MANY_ACTIVATIONS). Pouvez-vous réinitialiser le compteur d'activations de mon compte (Activation Count Reset) ? 

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    Oct 7, 2026 10:50 AM UTC

    Hi ​@aligeon@mac.com,

    Thanks for reaching out.

    Assuming that you are using Adobe Acrobat Reader, please refer to this article to resolve the device activation limit reached error: https://helpx.adobe.com/in/download-install/apps/troubleshoot/licensing-activation-issues/device-activation-limit-reached.html

    I hope it helps.

     

    ^Shivangi

    ^Shivangi
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    3 replies

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    Oct 7, 2026 10:50 AM UTC

    Hi ​@aligeon@mac.com,

    Thanks for reaching out.

    Assuming that you are using Adobe Acrobat Reader, please refer to this article to resolve the device activation limit reached error: https://helpx.adobe.com/in/download-install/apps/troubleshoot/licensing-activation-issues/device-activation-limit-reached.html

    I hope it helps.

     

    ^Shivangi

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    ^Shivangi
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Oct 7, 2026 12:14 AM UTC

    Acrobat Reader is free.

    If you mean Acrobat, Adobe no longer resets activations. If you can't properly deactivate from a device, then you can’t recover an activation.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Oct 6, 2026 11:06 PM UTC

    what e-reader?

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