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September 1, 2021
Answered

aide activation, perdu ancien ordinateur, j'ai mon no de license

  • September 1, 2021
  • 2 replies
  • 274 views

aide activation, perdu ancien ordinateur, j'ai mon no de license

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Correct answer AxelMatt

You'll find the chat button on the left side.

If it's doesn't show, please check if cookies are enabled or try another browser.

2 replies

September 1, 2021

j'y ai été mais impossible d'avoir un live chat pour parler a un tech, et je suis connecter a mon compte.

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
September 1, 2021

You'll find the chat button on the left side.

If it's doesn't show, please check if cookies are enabled or try another browser.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
AxelMatt
Community Expert
Community Expert
September 1, 2021

You have to talk to Adobe's customer support. They're the only ones who can reset the number of activations. 

Click the following to contact Adobe customer support staff for help:  
 
https://helpx.adobe.com/contact/support.html 
 
Please signed in with your Adobe ID and allow cookies in your web browser for this to work. The link refer to the US website. If you are not located in the US, the site should redirect to the page appropriate to the region associated with your ID. 
 
Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to an support employee. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo