All app benifets

Forum|Forum|6 years ago
October 21, 2019
2 replies
151 views

I pay for the 'All apps' but I just can't get on how I can bring up the apps I want to add without it saying 'Buy'. Do I only get some apps or something?

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John T Smith

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

T

Test Screen Name

Legend

Did you download and install the Creative Cloud Desktop app yet? If so, make sure you sign in with the right Adobe ID. Everything you can run depends on using the right ID, the one you used to buy it. Check your account too. Some people unfortunately buy when someone else has logged in, and that gives them a nice gift, leaves you with nothing.

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