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February 20, 2018
Answered

All CC apps crashing as soon as I open them (Photoshop, Illustrator etc)

  • February 20, 2018
  • 1 reply
  • 843 views

I've just reinstalled my computer (OSX High Sierra). CC and the apps seems to install fine, but when I open them, they close immediately. I've tried installing through the CC app, and also individually, same problem.

Here's a screenshot:

And here's the crash log:

Process:               PDApp [1191]

Path:                  /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp

Identifier:            com.adobe.PDApp

Version:               10.0.0.49 (10.0.0.49)

Code Type:             X86 (Native)

Parent Process:        adobe_licutil [1190]

Responsible:           PDApp [1191]

User ID:               501

Date/Time:             2018-02-21 10:26:02.334 +1100

OS Version:            Mac OS X 10.13.3 (17D102)

Report Version:        12

Anonymous UUID:        BCB2CDA0-9653-A5DD-33E9-3F9D0606E086

Time Awake Since Boot: 1600 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.CoreUI.ThemeRef-cache

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000c24942a0

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [0]

VM Regions Near 0xc24942a0:

    Stack                  00000000bf800000-00000000c0000000 [ 8192K] rw-/rwx SM=PRV 

-->

    Submap                 00000000ffff0000-00000000ffff1000 [    4K] r--/r-- SM=PRV  process-only VM submap

Thread 0 Crashed:: Dispatch queue: com.apple.CoreUI.ThemeRef-cache

0   com.apple.coreui              0xa04dd211 _CUILog + 4

1   com.apple.coreui              0xa04929b6 +[CUICommonAssetStorage initialize] + 48

2   libobjc.A.dylib                0xa6afddf2 CALLING_SOME_+initialize_METHOD + 31

3   libobjc.A.dylib                0xa6af197a _class_initialize + 210

4   libobjc.A.dylib                0xa6af16d4 lookUpImpOrForward + 113

5   libobjc.A.dylib                0xa6af165e _class_lookupMethodAndLoadCache3 + 30

6   libobjc.A.dylib                0xa6af11c4 objc_msgSend + 116

7   com.apple.coreui              0xa049286d __RunTimeThemeRefForBundleIdentifierAndName_block_invoke + 354

8   com.apple.coreui              0xa0492706 __PerformBlockWithThemeRefCache_block_invoke_2 + 31

9   libdispatch.dylib              0xa756d5a9 _dispatch_client_callout + 50

10  libdispatch.dylib              0xa75811a2 _dispatch_queue_barrier_sync_invoke_and_complete + 56

11  libdispatch.dylib              0xa756e2af dispatch_barrier_sync_f + 135

12  libdispatch.dylib              0xa7575015 dispatch_sync + 41

13  com.apple.coreui              0xa049266e PerformBlockWithThemeRefCache + 87

14  com.apple.coreui              0xa0492590 RunTimeThemeRefForBundleIdentifierAndName + 179

15  com.apple.coreui              0xa049246d +[CUIThemeFacet themeNamed:forBundleIdentifier:error:] + 56

16  com.apple.coreui              0xa049228a CUICoreThemeRenderer::CUICoreThemeRenderer(__CFDictionary const*) + 154

17  com.apple.coreui              0xa0491f97 CUIRenderer::Create(__CFDictionary const*) + 107

18  com.apple.AppKit              0x9133647b NSCreateCoreUIRenderer + 146

19  com.apple.AppKit              0x913362c8 -[NSAppearance initWithAppearanceNamed:bundle:] + 124

20  com.apple.AppKit              0x913360c9 -[NSBuiltinAppearance initWithBundleResourceName:] + 69

21  com.apple.AppKit              0x91338d49 __NSCachedAquaAppearance_block_invoke + 53

22  com.apple.Foundation          0x95306172 _NSFaultInObject + 36

23  com.apple.AppKit              0x91336045 __33+[NSAppearance _initializeCoreUI]_block_invoke + 35

24  libdispatch.dylib              0xa756d5a9 _dispatch_client_callout + 50

25  libdispatch.dylib              0xa756d53d dispatch_once_f + 40

26  libdispatch.dylib              0xa756e175 dispatch_once + 24

27  com.apple.AppKit              0x9133601d +[NSAppearance _initializeCoreUI] + 48

28  com.apple.AppKit              0x913376a7 -[NSApplication init] + 1214

29  com.apple.AppKit              0x9133703f +[NSApplication sharedApplication] + 142

30  com.adobe.PDApp                0x0000570c 0x1000 + 18188

31  com.adobe.PDApp                0x000027d5 0x1000 + 6101

Thread 1:

0   libsystem_kernel.dylib        0xa76fe6ee __workq_kernreturn + 10

1   libsystem_pthread.dylib        0xa782be70 _pthread_wqthread + 992

2   libsystem_pthread.dylib        0xa782ba6a start_wqthread + 34

Thread 2:

0   libsystem_kernel.dylib        0xa76fe6ee __workq_kernreturn + 10

1   libsystem_pthread.dylib        0xa782be70 _pthread_wqthread + 992

2   libsystem_pthread.dylib        0xa782ba6a start_wqthread + 34

Thread 3:

0   libsystem_pthread.dylib        0xa782ba48 start_wqthread + 0

1   ???                            0x000d5080 0 + 872576

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0xa058f75c  ebx: 0xffffd71c  ecx: 0x0000057c  edx: 0xa057d4c8

  edi: 0x0000270f  esi: 0xa04929c8  ebp: 0xbffff468  esp: 0xbffff43c

   ss: 0x00000023  efl: 0x00210282  eip: 0xa04dd211   cs: 0x0000001b

   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

  cr2: 0xc24942a0

 

Logical CPU:     1

Error Code:      0x00000004

Trap Number:     14

Binary Images:

    0x1000 -    0xb0fff +com.adobe.PDApp (10.0.0.49 - 10.0.0.49) <1F548D45-A883-3C61-A4B3-124766EBCC0C> /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp

   0xc2000 -    0xc9ffb +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <97387687-C9B4-76C5-FD95-8D4419271592> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape

  0x14f000 -   0x194fdf  dyld (519.2.2) <7B7B05B7-204A-38FF-BD32-4CBB51752DD4> /usr/lib/dyld

0x90298000 - 0x90298fff  com.apple.Accelerate (1.11 - Accelerate 1.11) <F4A138F5-290D-3413-AD17-ECD395935FF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x902b0000 - 0x909f1fdf  com.apple.vImage (8.1 - ???) <591C941E-6475-347E-89DA-F541E88F949A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

0x909f2000 - 0x90b2dff7  libBLAS.dylib (1211.30.1) <A850E0E2-3A72-3916-9907-AF1E7ECC95F0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib

0x90b2e000 - 0x90b5bffb  libBNNS.dylib (37) <C29094A0-5C89-3C5E-AB37-510C28588E2E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib

0x90b5c000 - 0x90ecffff  libLAPACK.dylib (1211.30.1) <2DDDE838-0FF1-3679-8E62-9C09923ECB7E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

0x90ed0000 - 0x90ee6ffb  libLinearAlgebra.dylib (1211.30.1) <8A120E75-CAF4-3CAE-BBE6-E2F5FAE44DB8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib

0x90ee7000 - 0x90f00ff7  libSparseBLAS.dylib (1211.30.1) <0C5E0EF4-E9A5-3FC4-B7A3-1FE59DB4A2AA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib

0x90f01000 - 0x9105ffc7  libvDSP.dylib (622.20.8) <C5F16300-061F-3DF0-B91E-8BD0D2173351> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib

0x91060000 - 0x9113effb  libvMisc.dylib (622.20.8) <1C8D5D80-F32C-3853-8309-57C8A82B7DA5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib

0x9113f000 - 0x9113ffff  com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <7A0D5DD6-C302-390D-9178-0B2EA94BB5ED> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib

0x91333000 - 0x920f4ffb  com.apple.AppKit (6.9 - 1561.20.106) <9A85CF42-0CA3-31A4-AE49-D68917A1E2E3> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x92146000 - 0x92146fff  com.apple.ApplicationServices (48 - 50) <BFE7FB45-365B-341F-A8FC-B9483AE87709> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x92147000 - 0x921adff3  com.apple.ApplicationServices.ATS (377 - 445) <CD3D5685-2BB9-3A7B-AC97-2A74A81CB7CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

0x921b0000 - 0x922d4ff3  libFontParser.dylib (222.1.2) <8F7D388A-299C-3C6D-9864-40EC0914A96B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib

0x922d5000 - 0x92321ffb  libFontRegistry.dylib (221) <8D81FDCF-F05D-3556-AB6D-090F9508C25E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x9240f000 - 0x92414fff  com.apple.ColorSyncLegacy (4.13.0 - 1) <AB5CE7D2-8BE5-35C8-A9D5-ED0FB5BAB7D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSyncLegacy.framework/Versions/A/ColorSyncLegacy

0x924be000 - 0x92515ff7  com.apple.HIServices (1.22 - 622) <8544026A-17BE-301D-BA2A-782F3AD864DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x92516000 - 0x92525ff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <E3245701-039B-353F-923D-F81B2242842C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis

0x92526000 - 0x9257effb  com.apple.print.framework.PrintCore (13 - 503) <FD0F7A18-6F78-34C9-B067-B3AB76C3D4C8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x9257f000 - 0x92615ffb  com.apple.QD (3.12 - 403) <372AFF26-17D1-3C6F-9E47-17C955C2045B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD

0x92616000 - 0x92622ff3  com.apple.speech.synthesis.framework (7.4.1 - 7.4.1) <3AE4F801-4A2D-3AB3-AA31-B27F7A7131F4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x92623000 - 0x9286ffff  com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <E4585EFD-C3B6-327F-88E4-B3BADDA6B08D> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x92871000 - 0x92871fff  com.apple.audio.units.AudioUnit (1.14 - 1.14) <245F1FFA-5719-394D-A4B1-6E885648B995> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x92b8f000 - 0x92efcffb  com.apple.CFNetwork (893.13.1 - 893.13.1) <63A5C550-5F0F-3FF1-9061-55E1766B3512> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x92f11000 - 0x92f11fff  com.apple.Carbon (158 - 158) <1545E2E8-F562-33D6-8DA7-5FD34045B314> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x92f12000 - 0x92f1bff3  com.apple.audio.SoundManager (4.2 - 4.2) <83AE7AA9-8661-3449-99F4-291A42640692> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound

0x92f1c000 - 0x92f20fff  com.apple.CommonPanels (1.2.6 - 98) <DA1D99A4-53F6-31AF-964D-86739FA74B52> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels

0x92f21000 - 0x932b7ffb  com.apple.HIToolbox (2.1.1 - 910.4) <7BBA4C0C-AB6B-3FBD-BB54-5346BEC2DF58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x932b8000 - 0x9330cffb  com.apple.htmlrendering (77 - 1.1.4) <BAF5C846-FF50-3C80-97F5-71F1399CA85C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering

0x9330d000 - 0x93310fff  com.apple.help (1.3.8 - 64) <1E913488-5D7B-388E-904D-64EF8C99E704> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help

0x93311000 - 0x93316ffb  com.apple.ImageCapture (9.0 - 9.0) <1887749B-D641-3057-B91F-3C2D8E990115> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture

0x93317000 - 0x933b1ffb  com.apple.ink.framework (10.9 - 220) <5340E055-BD3D-35AD-9797-F22E1ECEDAC6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink

0x933b2000 - 0x933ecfff  com.apple.NavigationServices (3.8 - 227) <6B1000C3-9C00-33F5-88D5-62F6BD5DD7F8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices

0x933ed000 - 0x93408ffb  com.apple.openscripting (1.7 - 174) <CD281A8D-54C8-3201-B9F7-DE2439088302> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting

0x93409000 - 0x9340efff  com.apple.print.framework.Print (12 - 267) <F7BEF8BA-7D1F-34A2-97B8-D49F20886644> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

0x9340f000 - 0x93411fff  com.apple.securityhi (9.0 - 55006) <E9FF8254-B8E1-312A-8FC3-2B4EA8CE9AEA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI

0x93412000 - 0x93418fff  com.apple.speech.recognition.framework (6.0.3 - 6.0.3) <1C27FB7B-A467-3171-A73B-8C9B403028E1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x93419000 - 0x93419fff  com.apple.Cocoa (6.11 - 22) <C9759D26-3572-3701-B165-C7F2EBBE0263> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x93426000 - 0x934e5ff7  com.apple.ColorSync (4.13.0 - 546) <DACC5623-8E37-3134-9562-4E8601127F67> /System/Library/Frameworks/ColorSync.framework/Versions/A/ColorSync

0x934e6000 - 0x93581fff  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <ABA90687-71A6-3431-94A1-0E7E74FE407C> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x935df000 - 0x935e4fff  com.apple.CoreBluetooth (1.0 - 1) <E0F40A70-9E04-31FE-A4C8-BE05F6432BAD> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth

0x935e5000 - 0x938c5fff  com.apple.CoreData (120 - 849.2) <B8011F5E-7A2B-349B-AFF1-17EC8D8465AB> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x938c6000 - 0x938ccff3  com.apple.CoreDisplay (1.0 - 81.7) <E6BFD0F5-A45B-3FE3-BA26-14D2CD970CFF> /System/Library/Frameworks/CoreDisplay.framework/Versions/A/CoreDisplay

0x938cd000 - 0x93d56ff7  com.apple.CoreFoundation (6.9 - 1451) <727B43E3-A1AC-31EC-97A4-F179FE11D04A> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x93d58000 - 0x94387ffb  com.apple.CoreGraphics (2.0 - 1129.5) <20752785-E9DA-3CC6-ACDD-5A82AD344209> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x94389000 - 0x945ffffb  com.apple.CoreImage (13.0.0 - 579.2.9) <2498F44C-7350-397B-A075-206A91D75ABB> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage

0x947f1000 - 0x947f1fff  com.apple.CoreServices (822.19 - 822.19) <6B5DC8C1-4237-3ADA-B8C8-F926943E6101> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x947f2000 - 0x94864ff3  com.apple.AE (735.1 - 735.1) <3E1B0CED-0AC3-3252-AEDD-5D8F91E3AAA7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE

0x94865000 - 0x94b43ffb  com.apple.CoreServices.CarbonCore (1178.2 - 1178.2) <E61EA71D-294F-3C8B-95BD-0CDBA0FFC907> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x94b44000 - 0x94b78ff3  com.apple.DictionaryServices (1.2 - 284) <56BEF6B8-50D2-38A0-9EF2-D7093E9AAB56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices

0x94b79000 - 0x94b81fff  com.apple.CoreServices.FSEvents (1239 - 1239) <CABC21F7-E3AB-3954-ACBE-B8066A37516A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents

0x94b82000 - 0x94ce0fff  com.apple.LaunchServices (822.19 - 822.19) <AC40752F-0F99-3EB1-8D25-2C65F9BAC226> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices

0x94ce1000 - 0x94d8dff7  com.apple.Metadata (10.7.0 - 1191.2.6) <6CE69880-6AF3-3A1A-A8E0-F89FC750EE4C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

0x94d8e000 - 0x94decff7  com.apple.CoreServices.OSServices (822.19 - 822.19) <38B64F72-5CAE-374A-8BBC-0EAB7C6A6777> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices

0x94ded000 - 0x94e5eff3  com.apple.SearchKit (1.4.0 - 1.4.0) <FAD60011-970B-3889-B6BD-3715CCF599CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit

0x94e5f000 - 0x94e82fff  com.apple.coreservices.SharedFileList (71.4 - 71.4) <CD97E31D-0354-36AB-9997-C4FAF3221D30> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SharedFileList.framework/Versions/A/SharedFileList

0x94e83000 - 0x94fcefff  com.apple.CoreText (352.0 - 578.12.1) <6B2640AE-C51C-399E-9E59-A1337F541E69> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x94fcf000 - 0x95009ff3  com.apple.CoreVideo (1.8 - 279.2) <0D75C395-3C86-3539-9206-C7A330BE3551> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x9500a000 - 0x95090ff3  com.apple.framework.CoreWLAN (13.0 - 1339) <B1F8AFB7-AF77-3D6D-9A14-A9CA07427022> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x952e4000 - 0x952edff7  com.apple.DiskArbitration (2.7 - 2.7) <E3552A79-57A4-36AE-8B54-5FE2EB5193DA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x952fe000 - 0x9566dffb  com.apple.Foundation (6.9 - 1451) <E815D5AF-B627-3BF4-8156-4F514FCFD765> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x956ae000 - 0x956ddff3  com.apple.GSS (4.0 - 2.0) <78C94D11-21DF-34C6-B4E8-88564551D67E> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x9570a000 - 0x95822ff3  com.apple.Bluetooth (6.0.2 - 6.0.2f2) <9D30629E-18AB-397A-AC07-695C0AA850D1> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth

0x95888000 - 0x95929ffb  com.apple.framework.IOKit (2.0.2 - 1445.40.1) <EDA5B2F5-12B4-39EF-B5EF-899587AACDC5> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x9592b000 - 0x95932fff  com.apple.IOSurface (209.2.2 - 209.2.2) <0CCA9904-FCBB-3278-96A1-714BDB961D8A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

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0xa7319000 - 0xa7327ff7  libxar.1.dylib (400) <4B664A7E-EC05-34AD-ACC6-C879B69DBA7C> /usr/lib/libxar.1.dylib

0xa7328000 - 0xa7406ff7  libxml2.2.dylib (31.7) <3E1F9E3D-6C44-3437-AB2B-E5ACE1927F81> /usr/lib/libxml2.2.dylib

0xa7407000 - 0xa742fff3  libxslt.1.dylib (15.10) <1A3DC7B8-7C92-3D73-BF82-D60E64BC3DF0> /usr/lib/libxslt.1.dylib

0xa7430000 - 0xa743fff7  libz.1.dylib (70) <588F445F-0065-3D77-8002-BA9411DA1D70> /usr/lib/libz.1.dylib

0xa7479000 - 0xa747dfff  libcache.dylib (80) <5D011637-CADA-38A1-A695-CE049657FD9D> /usr/lib/system/libcache.dylib

0xa747e000 - 0xa7488fff  libcommonCrypto.dylib (60118.30.2) <38B2C15B-D27F-3106-A337-F72F29844825> /usr/lib/system/libcommonCrypto.dylib

0xa7489000 - 0xa748efff  libcompiler_rt.dylib (62) <FA07FEE2-CEFE-3CC0-A82F-E601AA2CCB36> /usr/lib/system/libcompiler_rt.dylib

0xa748f000 - 0xa7498ff3  libcopyfile.dylib (146.30.2) <F3A05833-AD1C-3E3A-8100-847297C882FC> /usr/lib/system/libcopyfile.dylib

0xa7499000 - 0xa7501ff7  libcorecrypto.dylib (562.30.10) <0D8A61F8-2D7D-31F1-93AB-0597D80CCA85> /usr/lib/system/libcorecrypto.dylib

0xa756c000 - 0xa75a1fff  libdispatch.dylib (913.30.4) <D1812254-DE85-3A5B-AD7B-5CE23BB8C9E1> /usr/lib/system/libdispatch.dylib

0xa75a2000 - 0xa75bffff  libdyld.dylib (519.2.2) <A79B6A65-DDAA-31C5-B66B-95FB343125BE> /usr/lib/system/libdyld.dylib

0xa75c0000 - 0xa75c0fff  libkeymgr.dylib (28) <C448ACFC-DD1B-3F08-B4C3-D2B69D1210B1> /usr/lib/system/libkeymgr.dylib

0xa75c1000 - 0xa75cdff7  libkxld.dylib (4570.41.2) <C01D2E6F-B29E-3795-9258-55445BF8F933> /usr/lib/system/libkxld.dylib

0xa75ce000 - 0xa75cefff  liblaunch.dylib (1205.30.29) <0F3BF17D-FCFA-3692-8A6E-FDE5C58DB3B7> /usr/lib/system/liblaunch.dylib

0xa75cf000 - 0xa75d4fff  libmacho.dylib (900.0.1) <F1F0BC1D-A2D9-39F9-9A11-263F8392CB3B> /usr/lib/system/libmacho.dylib

0xa75d5000 - 0xa75d7fff  libquarantine.dylib (86) <68DE2EB2-7911-304D-89D6-1517CA689001> /usr/lib/system/libquarantine.dylib

0xa75d8000 - 0xa75d9fff  libremovefile.dylib (45) <BEF76B44-53EA-3970-AB50-2296DC7F097F> /usr/lib/system/libremovefile.dylib

0xa75da000 - 0xa75f1ff7  libsystem_asl.dylib (356.1.1) <F96973B5-C36B-3037-8AEC-3BF7147D79E2> /usr/lib/system/libsystem_asl.dylib

0xa75f2000 - 0xa75f2fff  libsystem_blocks.dylib (67) <32CE9BB7-E047-3568-981E-4EA94D3DCBB5> /usr/lib/system/libsystem_blocks.dylib

0xa75f3000 - 0xa767ffff  libsystem_c.dylib (1244.30.3) <8BCBF89D-5CE7-3950-884A-86E37DBF2660> /usr/lib/system/libsystem_c.dylib

0xa7680000 - 0xa7683fff  libsystem_configuration.dylib (963.30.1) <0F30DC5A-F39F-32C9-BA01-05AAC699713A> /usr/lib/system/libsystem_configuration.dylib

0xa7684000 - 0xa7687fff  libsystem_coreservices.dylib (51) <C3D75760-EED5-3C5C-8245-FBD3D9FD60FD> /usr/lib/system/libsystem_coreservices.dylib

0xa7688000 - 0xa7689fff  libsystem_darwin.dylib (1244.30.3) <83B1D06A-9FA5-3F0B-A223-0659F4248E51> /usr/lib/system/libsystem_darwin.dylib

0xa768a000 - 0xa7690ff3  libsystem_dnssd.dylib (878.30.4) <3C4400C4-C531-3653-872B-E22892D7B29A> /usr/lib/system/libsystem_dnssd.dylib

0xa7691000 - 0xa76e0ffb  libsystem_info.dylib (517.30.1) <A8E62937-32F9-373C-8150-B6B442227226> /usr/lib/system/libsystem_info.dylib

0xa76e1000 - 0xa7704ff7  libsystem_kernel.dylib (4570.41.2) <649BB7E7-6378-3D2C-BBC6-ED2577E551B9> /usr/lib/system/libsystem_kernel.dylib

0xa7705000 - 0xa7754fdb  libsystem_m.dylib (3146) <DBE0AACD-3665-3EEB-BADA-A435E591C54B> /usr/lib/system/libsystem_m.dylib

0xa7755000 - 0xa776ffff  libsystem_malloc.dylib (140.40.1) <968EF31E-50B0-3BFD-96B8-8FD513BDCB3C> /usr/lib/system/libsystem_malloc.dylib

0xa7770000 - 0xa780dffb  libsystem_network.dylib (1229.30.11) <84B584A7-7583-31E7-8A39-64B4A5AD643B> /usr/lib/system/libsystem_network.dylib

0xa780e000 - 0xa7818fff  libsystem_networkextension.dylib (767.40.1) <EB81FB6B-A725-3F87-991A-DD55F0ED540A> /usr/lib/system/libsystem_networkextension.dylib

0xa7819000 - 0xa7821ff3  libsystem_notify.dylib (172) <63E3CF8C-4F15-3D45-84A6-1218352031E9> /usr/lib/system/libsystem_notify.dylib

0xa7822000 - 0xa7828ffb  libsystem_platform.dylib (161.20.1) <82782E0E-7264-3CB4-AE69-571EDB5E7A24> /usr/lib/system/libsystem_platform.dylib

0xa7829000 - 0xa7833ff3  libsystem_pthread.dylib (301.30.1) <7409C1E5-F3BA-3AB3-ADC1-9DCD356C6C13> /usr/lib/system/libsystem_pthread.dylib

0xa7834000 - 0xa7837ff3  libsystem_sandbox.dylib (765.40.2) <07D6B9E4-5A9D-300F-8D65-E218EDE85477> /usr/lib/system/libsystem_sandbox.dylib

0xa7838000 - 0xa783afff  libsystem_secinit.dylib (30) <CE2C90DE-27A4-3546-8A05-96B743861DD0> /usr/lib/system/libsystem_secinit.dylib

0xa783b000 - 0xa7843ff7  libsystem_symptoms.dylib (820.30.7) <0283BDB3-16A2-371E-A25C-A26F076C24A5> /usr/lib/system/libsystem_symptoms.dylib

0xa7844000 - 0xa7856fff  libsystem_trace.dylib (829.30.14) <79446DE0-89F6-3979-B14C-7B463AD70351> /usr/lib/system/libsystem_trace.dylib

0xa7858000 - 0xa785efff  libunwind.dylib (35.3) <642BBA03-0411-3FAA-A421-D79A9156AB1C> /usr/lib/system/libunwind.dylib

0xa785f000 - 0xa7887ff7  libxpc.dylib (1205.30.29) <CD44097B-4B65-3F75-AB7F-52228229FFB5> /usr/lib/system/libxpc.dylib

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 1291

    thread_create: 0

    thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=198.8M resident=0K(0%) swapped_out_or_unallocated=198.8M(100%)

Writable regions: Total=50.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=50.2M(100%)

                                VIRTUAL   REGION

REGION TYPE                        SIZE    COUNT (non-coalesced)

===========                     =======  =======

Activity Tracing                   256K        2

CoreServices                       268K        2

Kernel Alloc Once                    8K        2

MALLOC                            40.1M       19

MALLOC guard page                   48K       13

Stack                             9740K        5

Stack Guard                       56.0M        5

VM_ALLOCATE                         36K        3

__DATA                            9028K      206

__FONT_DATA                          4K        2

__LINKEDIT                        73.7M        5

__OBJC                            3128K       78

__TEXT                           125.2M      212

__UNICODE                          560K        2

mapped file                      310.5M      184

shared memory                      624K       11

===========                     =======  =======

TOTAL                            628.6M      735

Model: iMac12,2, BootROM IM121.004D.B00, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E433136464B52

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0D9B, -

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0D9B, -

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E433136464B52

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 850 EVO 500GB, 500.11 GB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Keyboard Hub

USB Device: USB Flash Disk

USB Device: Apple Keyboard

USB Device: IR Receiver

USB Device: Internal Memory Card Reader

USB Device: USB 2.0 Bus

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: iMac, Apple Inc., 22.1

This topic has been closed for replies.
Correct answer kglad

reset your preferences -

acrobat:  https://forums.adobe.com/thread/1595848?start=0&tstart=0

adobe media encoder: https://forums.adobe.com/thread/1713540

after effects:  http://helpx.adobe.com/after-effects/using/preferences.html

audition: https://forums.adobe.com/thread/1079494

bridge:  https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

captivate: https://forums.adobe.com/thread/975032

dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

fireworks:  https://helpx.adobe.com/fireworks/kb/restore-preferences-fireworks-cs5.html

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

incopy:  https://forums.adobe.com/thread/526990

indesign:  https://forums.adobe.com/thread/526990

lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

muse: https://forums.adobe.com/thread/1127564 (message 7)

photoshop:  https://forums.adobe.com/thread/375776

photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.htmlhttp://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences_file.htm

prelude: https://helpx.adobe.com/prelude/using/prelude-set-preferences.html

premiere elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 21, 2018

reset your preferences -

acrobat:  https://forums.adobe.com/thread/1595848?start=0&tstart=0

adobe media encoder: https://forums.adobe.com/thread/1713540

after effects:  http://helpx.adobe.com/after-effects/using/preferences.html

audition: https://forums.adobe.com/thread/1079494

bridge:  https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

captivate: https://forums.adobe.com/thread/975032

dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

fireworks:  https://helpx.adobe.com/fireworks/kb/restore-preferences-fireworks-cs5.html

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

incopy:  https://forums.adobe.com/thread/526990

indesign:  https://forums.adobe.com/thread/526990

lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

muse: https://forums.adobe.com/thread/1127564 (message 7)

photoshop:  https://forums.adobe.com/thread/375776

photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.htmlhttp://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences_file.htm

prelude: https://helpx.adobe.com/prelude/using/prelude-set-preferences.html

premiere elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall