rululis55453851

Participant

Question

all downloads not working?

Forum|Forum|9 years ago
June 6, 2016
1 reply
206 views

Hi,

I'm getting this error since 1 hour when going to any download page like: https://creative.adobe.com/fr/products/download/aftereffects

We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.

Please inform us when you are up again!

br

Creative Cloud

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Community Expert

Community Expert

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html