Already have Lightroom 6 do I uninstall it before download?

Forum|Forum|4 years ago
May 27, 2021
2 replies
332 views

I am currently using Lightroom 6 on my desktop PC. I received the subscription service for a gift and I cannot download Lightroom-nothing happens it just says it is downloading. Do I need to uninstall the LR on my computer first?

This topic has been closed for replies.

Nancy OShea

Community Expert

Hi @Wendy5DF0,

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you intend to use. Check each one as they vary by product.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Nancy O'Shea— Product User & Community Expert

W

Wendy5DF0Author

Participant

I have a current desktop and up-to-date graphics card and exceed all requirements. I go to download and get a screen that says it is downloading and nothing happens. Firewall-turned off. Popup blocker-off. Just do not know what else to do.

John T Smith

Community Expert

As far as I know, separate install folders so you should not have to uninstall your old program

When you have a subscription
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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