Skip to main content
Participant
May 27, 2021
Question

Already have Lightroom 6 do I uninstall it before download?

  • May 27, 2021
  • 2 replies
  • 332 views

I am currently using Lightroom 6 on my desktop PC.   I received the subscription service for a gift and I cannot download Lightroom-nothing happens it just says it is downloading.   Do I need to uninstall the LR on my computer first?

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
May 28, 2021

Hi @Wendy5DF0,

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you intend to use. Check each one as they vary by product.
- https://helpx.adobe.com/creative-cloud/system-requirements.html


Nancy O'Shea— Product User & Community Expert
Wendy5DF0Author
Participant
May 28, 2021

I have a current desktop and up-to-date graphics card and exceed all requirements.   I go to download and get a screen that says it is downloading and nothing happens.   Firewall-turned off.   Popup blocker-off.   Just do not know what else to do.

John T Smith
Community Expert
Community Expert
May 27, 2021

As far as I know, separate install folders so you should not have to uninstall your old program

 

When you have a subscription
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1