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Participant
September 14, 2021
Question

Already purchased, saying my free trial ended and won't let me log in

  • September 14, 2021
  • 1 reply
  • 130 views

I recently purcahsed Creative Cloud and used Premier Pro. I am trying to get back on a few weeks later and it is saying my free trial ended. I have already purchased CC, and it is giving me nowhere to log in to access my account. It is just asking me to select my plan. When I click CC to try purchasing again, I just get an error message. When I check my plan online it says I already have CC purchased. 

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