Always 'waiting' and install doesn't start.

Forum|Forum|5 years ago
April 29, 2020
2 replies
2004 views

Hi.

I wanna start installing softwares from Creative Cloud and clicked "install" button but install doesn't start.

I stopped the firewall of my security software too.

I restarted computer many times as well and waited for more than 2 hours but the install doesn't start.

How can I solve this?

Thank you so much.

This topic has been closed for replies.

Jeffrey_A_Wright

Community Manager

In addition to John's questions, what type of Creative Cloud membership are you using, Sceissensee? There is no membership assigned to the e-mail address you are using to post to this public discussion forum.

S

scheissenseeAuthor

Inspiring

Hi Jeff.

I didn't know that.

I have one year license.

Jeffrey_A_Wright

Community Manager

Ok, thanks, Scheissensee. I am glad to hear that the suggestions offered by John resolved your error. I would recommend verifying what type of Creative Cloud membership you are using, in case you encounter any future problems.