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Participant
November 6, 2013
Question

Am trying to download Photoshop CC from Creative Cloud

  • November 6, 2013
  • 1 reply
  • 288 views

Am trying to download Photoshop CC from Creative Cloud.

When prompted to download of CC website, CC opens and I get the status wheel in the CC "Download" window and nothng happpens but the status wheel. Any thoughts on this?

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1 reply

Jeffrey_A_Wright
Legend
November 6, 2013

ABear7 I would recommend reviewing the steps in Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.  It covers several common causes for the behavior you have described.