An update is Available! STOP

Forum|Forum|5 years ago
April 24, 2020
1 reply
2728 views

Every day I get a notification that "Creative Cloud An Update is availible"

I've TURNED OFF all my notifications in Creative Cloud/Preferences/Notifications

Why am I still receiving notifications?

Please help

This topic has been closed for replies.

Jeffrey_A_Wright

Community Manager

Sorry for any confusion, Dstrass, but the update process is not controlled through notifications. If you wish to disable the auto-update feature, then please click on the Apps button within the preferences. This will disable most of the updates until you are ready. Some updates, such as the update to the Creative Cloud desktop app, are a mandatory update and needs to be applied as soon as it is available. A failure to do so could lead to the inability to access the apps and services that are included with your membership until the update is applied.

A

AshwinThomas310

Participant

What confusion are you referring to?

I'm looking for a solution to the same issue raised by the original post.

I have enabled auto-update and yet, the Creative Cloud desktop app keeps incessantly pushing me notifications regarding these "available updates".

Why should I care whether they are avaiable when I've already toggled the option to push them through as soon as they come?

Hoping for a resolution to this problem.

Nancy OShea

Community Expert

I am on Win10. I disabled CC Desktop from starting on bootup from my Control Panel > Settings.

When I'm not using CC Desktop App which is most of the time, l use Ctrl + W to QUIT it instead of just hiding it. I don't receive notifications anymore.

Nancy O'Shea— Product User & Community Expert

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded