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Question

Andauernde Abfrage der Seriennummer CS6

Forum|Forum|3 years ago
December 13, 2022
2 replies
858 views

Hallo,

seit ein paar Tagen wird bei CS5 Web and Desing Premium bei jeder Aktion, z.B. Öffnen einer PDF nun die Seriennummer abgefragt, bzw. ich muss das Produkt andauernd mehrfach pro Stunde registrieren lassen.

Wie kann das sein?

Vorher hat einmal gereicht für mehrere Monate.

Kann das damit zusammenhängebn, dass seit wenigen Tagen oder Wochen scheinbar CS6 Web and Design Premium nicht mehr vom Adobe Support unterstützt wird und man nun künstlich Probleme schaffen möchte?

Vielen Dank für eure Hilfe!

VG, Michael

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Community Expert

Community Expert

Acrobat 8 & 9 are End of Life. Support for Adobe Reader 9.x and Adobe Acrobat 9.x ended on June 26 2013.

For security reasons you should use modern versions of Acrobat.

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF forms and files.
https://acrobat.adobe.com/acrobat/acrobat-pro.html

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Participating Frequently

Many thanks, your links are really helpful.

Community Expert

Community Expert

cs6 hasn't been supported for many years.

fixing that problem is going to take some risk of not being able to install and use unless you have a non-current os.

if you have an old os, there's a small chance your default browser doesn't support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

you can test your default browser's tls using , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

Participating Frequently

Many thanks for your help.

Unfortunately, I use CS6 on Windows.

Community Expert

Community Expert

nothing i posted is limited to windows. otoh, if you're happy with acrobat reader or a current subscription. there's no reason to install cs6.