Inspiring

Question

Another How to UNINSTALL Photoshop CS6, macOS Mojave

Forum|Forum|3 months ago
October 27, 2025
4 replies
470 views

Running PS 13.0.6 on 2019 iMac for years without any issues -- SFW is starting to malfunction -- i'm stumped on proper way to uninstall so I can reinstall (first deactivate... I have the correct installers and updates, activation worked on another Mojave machine a week ago)

In the past I recall there were Unstallers in my System, but can't find them.

"Applications/Utilities/Adobe Installers is the Uninstall Adobe Photoshop CS6 there?

I DONT SEE IT THERE

Or look in Macintosh HD/Library/Application Support/Adobe/Uninstall/{74EB3499-8B95-4B5C-96EB-7B342F3FDOC6}.app

NOT THERE.

On this link:

you can then use adobe's cleaner to remove your cs6, http://www.adobe.com/support/contact/cscleanertool.html

https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/prepare-to-run-creative-cloud-cleaner-tool.html

I see no mention of CS6 on those links if the so-called cleaner tool will even work with macOS 10.14.6 and CS6

I am aware CS6 is approaching end of life and I can pay Adobe $775 annually for a subscription, but I am not there yet

Thanks...

macOS

E

ExUSA

Legend

"Uninstall" is a Windows thing that rarely helps on the Mac. Try resetting preferences, that is much more likely to fix any issues you have.

G

gator soupAuthor

Inspiring

>>ExUSA "Try resetting preferences, that is much more likely to fix any issues you have."

I tried multiple 3-key preferences Resets opening PS, manually deleting PS and SFW preferences, restarting the iMac after every proceedure ...no joy

E

ExUSA

Legend

Reinstalling is not going to fix anything. What is the specific problem you are having?

Jeff Arola

Community Expert

What exactly is the problem with Photoshop CS6 that prompts you to consider a reinstall?

Before trying an uninstall/reinstall you could reset the Photoshop CS6 preferences and see if that fixes the issue

by going to

Macintosh HD/Users/UserName/Library/Preferences

and move the

Adobe Photoshop CS6 Settings folder

to your desktop

If that fixes the issue you can move back any of your saved workspaces in the Workspaces folder.

G

gator soupAuthor

Inspiring

>>Jeff Arola "What exactly is the problem with Photoshop CS6 that prompts you to consider a reinstall?"

cs6 PS and SFW have always been 2-percent flaky for me in macOS Mojave 10.14x on 2017-2019 hardware -- SFW on this machine has just started not able to save .jpg (see screenshot) -- mixed with not enough memory (128GB installed), and "Program" errors:

I tried multiple 3-key preferences Resets opening PS, manually deleting PS and SFW preferences, restarting the iMac after every proceedure

I'm running an internal 4TB WD_BLACK SN850X NVMe M.2 boot SSD -- off the reservation -- but that's not the problem (I am pretty sure) -- I am, however, going to flip the main board and return it to the Samsung SSPOLARIS 2TB OEM Apple SSD in preparation for using this iMac to run Sequoia 15.7.1 (the WD_BLACK causes rare sleep panics, from the crash reports: "3rd party NVMe cpntroller. PCI link down. Write. fBuiltIn=1 MODEL=WD_BLACK SN850X HS..."

This panic only occures on 4 iMacs 2019 running the WD_BLACK on Sequoia -- never on Mojave

G

gator soupAuthor

Inspiring

NOW I AM GENUINLY INTRIGUED

I found the "Download and run the Creative Cloud Cleaner Tool:

https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-creative-cloud-cleaner-tool.html

Haven't lookd for SYSTEM REQUIREMENTS

but STEP 10:

Once you have successfully run the Adobe Creative Cloud Cleaner tool, install your Creative Cloud or Creative Suite application:

I am not too sure CS6 Installers/Updaters are available on Adobe servers (I learned) so if anyone is thinking of uninstalling -- be sure you have the special installers (the original or old installers won't work):

Slugged out here in 2019:

https://community.adobe.com/t5/indesign-discussions/where-is-how-to-manually-download-cs6-updaters-mac/td-p/10493692

Now I see this DOWNLOAD AND INSTALL CREATIVE SUITE 6:

https://helpx.adobe.com/creative-suite/kb/cs6-install-instructions.html

my head is starting to hurt...

kglad

Community Expert

the key (for use on another computer) isn't uninstalling, it's deactivating.

https://community.adobe.com/t5/download-install-discussions/how-to-activate-your-adobe-software/td-p/9636861

Peru Bob

Community Expert

The first screenshot in the first reply by Greg_S. here:

https://community.adobe.com/t5/photoshop-elements-discussions/no-uninstaller-listing-for-elements-2020/m-p/10851731#M51353

shows CS6 in the Cleaner Tool.

It should work on all Adobe supported operating systems.

G

gator soupAuthor

Inspiring

>>Peru Bob: It should work on all Adobe supported operating systems.

that link helped calling out cs6 -- I only want to uninstall photoshop, not InDesign, Acrobat -- I would be surprised if the cleaner tool app ran on macOS 10.14.6 Mojave -- do you know where a compatible version is linked so I can verify system requirements?

kglad: "the key (for use on another computer) isn't uninstalling, it's deactivating."

yes, good note, I'm deactivating, uninstalling, reinstalling on the same iMac

i also have the option of Erase my internal NVMe SSD and cloning my working system backup onto my internal, installing 10.14.6 on top of that for a refresh, and trashing those photoshop preferences (my normal restore process)

even Erase and rebuild the working system from scratch is an option

i want to have the most solid backups for when cs6 can no longer be activated (or deactivated)...

kglad

Community Expert

if it's the same computer with no hardware changes, do NOT deactivate.

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