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romualdog43508479
Participant
March 7, 2018
Answered

anular cuenta de adobe

  • March 7, 2018
  • 2 replies
  • 1325 views

podrian indicarme como anular o dar debaja a mi cuenta de ADOBE

    This topic has been closed for replies.
    Correct answer kglad

    https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

    if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

    or contact the Adobe Twitter team at @AdobeCare

    2 replies

    J
    jose24735059xvrs
    Participating Frequently
    June 5, 2022

    Eso quisiera yo saber: cómo cancelar una cuenta de Adobe. Lo he hecho dos veces, he recibido la confirmación de la cancelación y... me siguen cobrando. La atención al cliente de Adobe es nefasta. Ni una puñetera dirección de mail para facturación. Se hacen los suecos.

      V
      Vane253128480m0w
      Participant
      July 19, 2022

      hola me pasa lo mismo igual no me sirvio para nada y no se que hacer

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      July 20, 2022

      make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

      for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

      if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
      in the chat field (lower right), type AGENT
      be patient, it can take quite a while to reach a human
      inform the agent that you want to cancel.

      kglad
      Community Expert
      kgladCommunity ExpertCorrect answer
      Community Expert
      March 7, 2018

      https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

      if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

      or contact the Adobe Twitter team at @AdobeCare

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