Any Contract Obligation Charge for Upgrading Annual Plan

Question

*** UPDATE to the question below: I was able to chat with a specialist who helped me by waiving the cancellation fee and upgrading my plan! ***

Hello.

I've been waiting to chat with a specialist on Live Chat for about an hour so far but no one, besides automated messages, has contacted me. So, I figured, I'll post here.

I was hoping to update my current annual Photography plan (20 GB) that I've had for about a month to the annual Creative Cloud All Apps (100 GB). If I do so; will I be charged a lump sum amount of 50% of my remaining contract obligation for the Photography plan?

Tacafy大尉 · Answer

Hello.Since we have not actually changed the plan, it is necessary to check with chat support for details, but in general 50% of the remaining period of the Photography plan dare to change to a higher plan called All Apps I think I won’t take this penalty.

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