Skip to main content
Participant
January 18, 2021
Question

anyone got problems with downloading the programms ?

  • January 18, 2021
  • 1 reply
  • 118 views

Hello,

I always get error messages when downloading and trying to install my programs no matter which one it is. Earlier i got the 201 error than i switched the port of my usb wifi connector. I was able to install 2 programs afterwards but now i get the error 113. I checked the permissions of CC all fine, i dont know what to try next.

Pls help

This topic has been closed for replies.

1 reply

thatsmauri
Community Expert
Community Expert
January 18, 2021
  • Error 201 indicates an installation or update failure that happens when your device is not able to connect to the server.
  • Error 113 indicates that your device is not able to connect to Adobe servers, or the firewall settings on your device are interfering with the installation process.

 

Please try using a different Internet connection or a wired connection instead of the Wi-Fi if possible. Wi-Fi can be unstable sometimes.