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Caru K
Participating Frequently
August 12, 2018
Answered

Anyone knows how to fix this?????

  • August 12, 2018
  • 3 replies
  • 1954 views

This topic has been closed for replies.
Correct answer kglad

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

3 replies

arij2010
Inspiring
August 15, 2018

Rename the folder Temp to "Temp.old" then create a new folder then name it Temp

Caru K
Caru KAuthor
Participating Frequently
August 15, 2018

ohhhh okay wait wait ill try it

arij2010
Inspiring
August 14, 2018

Check your permissions access to the temp folder or you can rename the existing one and create a new one with with the same name "Temp" in the same location:

C:\users\username\AppData\Local\

Caru K
Caru KAuthor
Participating Frequently
August 14, 2018

Username???

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 12, 2018

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

Caru K
Caru KAuthor
Participating Frequently
August 14, 2018

Yup can see them both sorry for the late reply

arij2010
Inspiring
August 14, 2018