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Jackie20004
Participant
Dec 10, 2020 8:46 PM UTC
Answered

api-ms-win-core-library-l1-2-0.dll is missing win7

Hi

How can i fix the problem? Cloud update automaticly Photoshop on my win7 computer. Now its not start, by the older Version comes follow message  "api-ms-win-core-library-l1-2-0.dll is missing"  the its crash the programm. I dot want install win10 where can i find this dll?

Thanks

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    Jackie20004Correct answer
    Participant
    Dec 11, 2020 7:54 PM UTC

    Thanks for your answers, but i have today updated of win10, now it works.

    View reply

    9 replies

    dinudk
    Participant
    Jan 4, 2021 5:10 PM UTC

    great.... thanks a lot... worked...

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jan 4, 2021 5:41 PM UTC

    you're welcome.

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    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    Dec 11, 2020 6:31 PM UTC

    I believe that is due to the incompatible camera raw 13 being installed on your windows 7.

     

    The solution seems to be installing camera raw 12.4 as described in this thread:

     

    https://community.adobe.com/t5/photoshop/can-t-start-photoshop/td-p/11667211?page=1

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    Jackie20004AuthorCorrect answer
    Participant
    Dec 11, 2020 7:54 PM UTC

    Thanks for your answers, but i have today updated of win10, now it works.

    Translate
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Dec 11, 2020 8:28 PM UTC

    you're welcome.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Dec 10, 2020 8:52 PM UTC

    Error :api-ms-win-crt-runtime-l1-1-0.dll is missing (adobe.com)

     

    if you don't want to update your os, you'll need to use a compatible (ie, old) ps version

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    Jackie20004Author
    Participant
    Dec 10, 2020 9:43 PM UTC

    The prob is its on the CC i cant installing the old version ...

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Dec 10, 2020 10:28 PM UTC

    you can install the latest and 1 version prior versions using the cc desktop app. 1 major version previous (ps 20 at the current time) is compatible with win 7/sp 1.

     

    you must have a subscription because previous versions are not available with trials.

     

    other versions are revealed in the apps tab by clicking the 3 dots adjacent to the open/install button after clicking preferences>cc>tick show older apps.

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