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Jackie20004
Participant
December 10, 2020
Answered

api-ms-win-core-library-l1-2-0.dll is missing win7

  • December 10, 2020
  • 3 replies
  • 9305 views

Hi

How can i fix the problem? Cloud update automaticly Photoshop on my win7 computer. Now its not start, by the older Version comes follow message  "api-ms-win-core-library-l1-2-0.dll is missing"  the its crash the programm. I dot want install win10 where can i find this dll?

Thanks

    This topic has been closed for replies.
    Correct answer Jackie20004

    Thanks for your answers, but i have today updated of win10, now it works.

    3 replies

    D
    dinudk
    Participant
    January 4, 2021

    great.... thanks a lot... worked...

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 4, 2021

    you're welcome.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    December 11, 2020

    I believe that is due to the incompatible camera raw 13 being installed on your windows 7.

     

    The solution seems to be installing camera raw 12.4 as described in this thread:

     

    https://community.adobe.com/t5/photoshop/can-t-start-photoshop/td-p/11667211?page=1

    J
    Jackie20004AuthorCorrect answer
    Participant
    December 11, 2020

    Thanks for your answers, but i have today updated of win10, now it works.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 11, 2020

    you're welcome.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 10, 2020

    Error :api-ms-win-crt-runtime-l1-1-0.dll is missing (adobe.com)

     

    if you don't want to update your os, you'll need to use a compatible (ie, old) ps version

    J
    Jackie20004Author
    Participant
    December 10, 2020

    The prob is its on the CC i cant installing the old version ...

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 10, 2020

    you can install the latest and 1 version prior versions using the cc desktop app. 1 major version previous (ps 20 at the current time) is compatible with win 7/sp 1.

     

    you must have a subscription because previous versions are not available with trials.

     

    other versions are revealed in the apps tab by clicking the 3 dots adjacent to the open/install button after clicking preferences>cc>tick show older apps.

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