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Saym5D5E
Participant
October 26, 2020
Answered

app installation failed

  • October 26, 2020
  • 1 reply
  • 267 views

I am trying to download adobe apps from the creative cloud up but it keeps failing once I hit "Install" it goes for like 5% and fails 

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Correct answer Saym5D5E

Issue > my C drive was full. Solution >  made a folder on my D drive named "Adobe", logged into creative cloud app > Preference > Apps and changed installation location to D:\Adobe. Then I was able to download the apps. 

1 reply

S
Saym5D5EAuthorCorrect answer
Participant
October 26, 2020

Issue > my C drive was full. Solution >  made a folder on my D drive named "Adobe", logged into creative cloud app > Preference > Apps and changed installation location to D:\Adobe. Then I was able to download the apps. 

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