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Participant
October 25, 2016
Answered

App Store not downloading on creative cloud

  • October 25, 2016
  • 1 reply
  • 230 views

When I click on the Apps tab on the creative cloud I get an error message. It says to close all instances of adobe application manager to continue. I am working on a MAC. please help, I would like to download photoshop

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Correct answer Bani Verma

Hi Catherinem91304338,

I would recommend you to refer to the steps shared in the following thread to manually remove the Adobe Creative Cloud desktop app from your machine: illustrator reinstalling free trial 1 day old!

After this install Adobe Creative Cloud desktop app again from the following link and share the results. Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial.

Let us know if this helps.

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
October 25, 2016

Hi Catherinem91304338,

I would recommend you to refer to the steps shared in the following thread to manually remove the Adobe Creative Cloud desktop app from your machine: illustrator reinstalling free trial 1 day old!

After this install Adobe Creative Cloud desktop app again from the following link and share the results. Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial.

Let us know if this helps.