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Participant
November 18, 2020
Question

Apple not letting me open installer

  • November 18, 2020
  • 1 reply
  • 136 views

Hey I have a brand new macbook pro and it's telling me it can't open the installer for the Creative Cloud app because it can't be scanned for suspicious material and needs to be updated. Anyone else run into this issue and find a solution?

 

Thanks!

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1 reply

Jeffrey_A_Wright
Legend
November 18, 2020

Layton5FCD, please use the process listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html to begin the installation process.  If you are blocked from the experience then use a different web browser.