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waynemagee
Participant
June 28, 2013
Question

Application Manager Error

  • June 28, 2013
  • 1 reply
  • 574 views

When I try to run the Adobe Applications Manager I get

"Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damanged. Please download and install a new copy of your Adobe Creative Cloud from "http://www.adobe.com/go/adobecreativecloudapp"..... Problem is.. when I go to that link and click download it trys to launch the Adobe Applications Manager and then this error comes up again.. so it is going around in circles.. If I could reinstall the AAM somehow then I think it would reolve itself and I could install programs. Can anyone please help???????

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1 reply

PrintFusion45
PrintFusion45
Participating Frequently
June 28, 2013

Which OS are you on? Windows or Mac? If windows then navigate to the location: C:\Users\<username>\AppData\Local\Adobe\ and rename the OOBE folder to OOBE.old. Clean the browser's cache and then restart the browser and navigate to http://creative.adobe.com and download Creative Cloud from the download center.

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waynemageeAuthor
Participant
June 28, 2013

Im on win, however there is no folder called OOBE.. Just AAMUpdater Acrobat AIR CameraRaw Color EST InDesign Lightroom TypeSupport and Updater5

PrintFusion45
PrintFusion45
Participating Frequently
June 28, 2013

This would be the correct location: C:\Program Files (x86)\Common Files\Adobe\ for a 32 bit OS. For 64-bit OS it would be C:\Program Files\Common Files\Adobe. Then rename the OOBE to OOBE.old

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