Skip to main content
ncrompton
ncrompton
Inspiring
November 20, 2015
Answered

Application Manager install fails (OS X)

  • November 20, 2015
  • 2 replies
  • 1273 views

I had CC suite for a couple of days, then bought a Lr Stand-alone licence and installed 6.2. Then deleted CC stuff, including Application Manager.

Just tried to install Lr 6.3, but it tells me I need Application Manager. D/l Application Manager v9 from here:

http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager9.0_all.dmg

(Yes I know that this appears to be for CC, but it's the only one I can find)

which when I install it says "Updating Application Manager", complete with progress bar that runs to 100% - but Application Manager doesn't reappear in my MacBook's Applications Folder.

Tried restarting, no joy.

Clues, anyone, please ?

Cheers 'n' Beers

Nigel Crompton

This topic has been closed for replies.
Correct answer ncrompton

Hmm , have you tried downloading from below link ?

Download Photoshop Lightroom


No I hadn't, but I did ... and got v6.0 once again

BUT

Before installing this iteration of V6.0 I uninstalled the previous iteration not with Adobe's uninstaller app but with AppCleaner. After installing v6.0 again, when I went Help/Updates I found that updates were now available - and I have now updated to 6.3 . Note that whenever I checked help/updates on the v6.0 installs prior to this no updates were available.

It seems that AppCleaner did a better job of cleaning-up than did/does Adobe's jobbie.

Thanks for your help; it's always good to talk!

2 replies

Govardhan.V
Govardhan.V
Participating Frequently
November 20, 2015

For Application is needed error , follow below steps :

1) Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.

(Applications>Utiliites)

Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders. [ ***Important ]

2)

Click on the below link and download & run Adobe Cleaner tool :

Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .

http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

3)

Click on the below link and download and install Adobe Application Manager.

http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager9.0_all.dmg

Once the installation is completed , the install box will disappear, '

Then open Applications folder and locate Adobe Application Manager icon and double click on it.

It will start update process and gets update to Creative Cloud desktop app.

Then try to launch LR 6.

ncrompton
ncromptonAuthor
Inspiring
November 20, 2015

Thanks very much for this, in particular the clean-up tool which I wasn't aware of.

The upshot is, I have now re-installed Application Manager and this has allowed me to run the Lr stand-alone v6.3 update without any errors. But (and it's a big one) whereas Lightroom was telling me I had v6.2.1, post update it's now showing v6.0.

I think that this'll be subject to a new thread elsewhere.

Meanwhile I'll go back to Amazon where I bought the licence and see if the version available for download there is 6.3, or even my original download 6.2.1

Cheers 'n' Beers

Govardhan.V
Govardhan.V
Participating Frequently
November 20, 2015

Click on Help menu and then select Updates option .

Or you may also manually download and install LR 6.3 update.

http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html

Let me know if you need further assistance. I can assist you with Download , Installation and Update as well. Whatever the issue may be. I am confident about handling it. hehehe

Govardhan.V
Govardhan.V
Participating Frequently
November 20, 2015

Adobe Application Manager will get updated to Adobe Creative Cloud.

Check whether the Adobe Creative Cloud app is listed under Applications folder?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices