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christie15A7
Participant
December 30, 2020
Question

Applictation Not Responding - for all Adobe products on Mac

  • December 30, 2020
  • 1 reply
  • 183 views

Working on a 2017 iMac -- and am having trouble with all Adobe products. I just wiped out my mac and reinstalled the OS and Creative Cloud desktop app. Once again, trying to open Photoshop, InDesign, and Illustrator, and nothing is responding. I've tried force quitting and reopening, have restarted a million times, uninstalled and reinstalled.... I basically cannot use any of the CC products. 

 

Anyone been able to resolve this issue?  

 

 

Running Catalina version 10.15.7 

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
December 30, 2020

Christie, I am sorry you are encountering so many problems using Adobe applications.  Do you ever receive any specific error messages?  Are you able to open the Creative Cloud desktop app successfully?  If not, then how did you reinstall Photoshop, InDesign, and Illustrator CC?

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