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H
hohnjarper
Participant
April 14, 2015
Question

apps button missing

  • April 14, 2015
  • 3 replies
  • 1534 views

Has anyone fixed the apps button missing issue?  I know the moderators keep posting solutions that don't work but I'm throwing it out there anyways.

This topic has been closed for replies.

3 replies

Brian Gibbs
Brian Gibbs
Participating Frequently
August 1, 2017

Use EasyFind (free app) search for ServiceConfig.xml

Open Terminal and type in sudo nano (and drag n drop ServiceConfig file to the terminal window)

Change false to true

save and check (sudo nano /Library/Application\ Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat)

and change suppressed from 1 to 0 and save changes

Sheena Kaul
Sheena Kaul
Legend
April 14, 2015

Hi,

In addition to the steps mentioned above, you may refer to the thread below where this issue has been addressed:

CC for desktop lost the apps panel. How to fix that?

Regards,

Sheena

H
hohnjarperAuthor
Participant
April 14, 2015

Hi Sheena,

Can you please show me where the solution is in that thread?

Thanks,

-John

Sheena Kaul
Sheena Kaul
Legend
April 14, 2015

Hi,

Please refer to the post# 2 where the user has mentioned: I found and deleted several OOBE folders on my Mac and backup HD, relaunched the CC desktop app and everything is back to normal again.

You may find the location of OOBE as below:

  • Mac OS: /Users/<user folder>/Library/Application Support/Adobe/OOBE
  • Windows: C:\Users\<user folder>\AppData\Local\Adobe\OOBE

Regards,

Sheena

Ratandeep Arora
Ratandeep Arora
Participating Frequently
April 14, 2015

Hi John,


Go to location :

MAC:- /Library/Application Support/Adobe/PDAPP/Config

Windows:- C:\Program Files (x86)\Common Files\Adobe\OOBE\Config

open file ServiceConfig.xml with text edit/Notepad and make the following changes

<config>- <panel>  <name>Apps Panel</name>  <visible>true</visible> </panel>  </config>

Save XML file (we need to change the False value to True.

If the issue is not fixed by above Solution then please rename the serviceconfig.xml file

Note:-  Before performing these steps kindly close all the Adobe applications and sign out of Creative cloud desktop app.

Do let us know in case of any issues.


Thanks,

Ratandeep Arora

H
hohnjarperAuthor
Participant
April 14, 2015

No PDAPP folder

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