Skip to main content
Participant
October 3, 2014
Question

Apps not downloading properly, taking me to 'top sites' web page instead.

  • October 3, 2014
  • 1 reply
  • 96 views

I've purchased Creative Cloud and I'm trying to download the apps photoshop and lightroom for my desktop, every time I click download it takes my screen to my 'top sites' page for some reason. Any reason for this? I've not been able to troubleshoot it and would love any advice. Thank you!

    This topic has been closed for replies.

    1 reply

    Sheena Kaul
    Legend
    October 3, 2014

    Hi alovin1,

    Please refer to the help document below to download your Creative cloud applications:

    Creative Cloud Help | Install, update, or uninstall apps

    Regards,

    Sheena