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A
Aherz
Participant
November 23, 2014
Answered

apps still in trial with cc photpgrapher plan subscribed, any help?

  • November 23, 2014
  • 2 replies
  • 191 views

Hi all,

I bought a photographer plan (PS and LR), after installing my apps are still in trial and asking for a licence code. I deletede all previous installations and prefs, tried the workaround suggested by Adobe (disconnect & reconnct my ID), but didn't help. Any suggestions?

Thx

F.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi flugvel,

Please try the steps as mentioned below:

1. Check if you are signed in with your correct adobe id under which you have subscribed. (Link: Sign out, Sign in | Creative Cloud Desktop app)

2. Check with your host file. (Beginner Geek: How To Edit Your Hosts File)

Hope that helps!

Regards,

Sheena

2 replies

A
AherzAuthor
Participant
November 24, 2014

Thank you Sheena,

I tried with host file check an it worked.

Solved

Regards,

F

Sheena Kaul
Sheena KaulCorrect answer
Legend
November 24, 2014

Hi flugvel,

Please try the steps as mentioned below:

1. Check if you are signed in with your correct adobe id under which you have subscribed. (Link: Sign out, Sign in | Creative Cloud Desktop app)

2. Check with your host file. (Beginner Geek: How To Edit Your Hosts File)

Hope that helps!

Regards,

Sheena

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