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Participant
January 9, 2020
Question

Apps that do not open from the first day of purchase. What is the reason?

  • January 9, 2020
  • 2 replies
  • 178 views

I completed my yearly / monthly payment for all app usage today. And all kinds of apps and how to use the features are in order of interest. It does not open from the first day of purchase. What is the reason?

 

I had a dreamweaver tour before the app tour and then a window popped up to sync. Then I tried to open fuse CC to see the error.

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2 replies

Nancy OShea
Community Expert
Community Expert
January 9, 2020

Did you check to be sure your computer meets or exceeds the new system requirements to run the latest Creative Cloud Desktop Apps?

https://helpx.adobe.com/creative-cloud/system-requirements.html  

 

Nancy O'Shea— Product User & Community Expert
LinSims
Community Expert
Community Expert
January 9, 2020

Moving to the Get Started forum, which is the appropriate location for questions about Creative Cloud applications. 

 

Also editing tags.