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Participant
July 13, 2017
Answered

Apps won't launch

  • July 13, 2017
  • 2 replies
  • 637 views

None of my apps will launch. All they do is bounce. Restarting didn't help. Any help would be appreciated.

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Correct answer Himanshu*Gupta

Hi PHANTOM-LORD,

I would suggest you provide the full read and write permissions to your Adobe folders.

Windows:

C:\Program Files (x86)\Common Files\Adobe

C:\ProgramData\Adobe

MAC:

/library/application support/Adobe

~/library/application support/Adobe

You may also perform a clean install and then reinstall the apps.

Use the Creative Cloud Cleaner Tool to solve installation problems

You may also refer the below links:

Creative Cloud Won't Launch

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

Regards

Himanshu

2 replies

Himanshu*GuptaCorrect answer
Adobe Employee
July 14, 2017

Hi PHANTOM-LORD,

I would suggest you provide the full read and write permissions to your Adobe folders.

Windows:

C:\Program Files (x86)\Common Files\Adobe

C:\ProgramData\Adobe

MAC:

/library/application support/Adobe

~/library/application support/Adobe

You may also perform a clean install and then reinstall the apps.

Use the Creative Cloud Cleaner Tool to solve installation problems

You may also refer the below links:

Creative Cloud Won't Launch

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

Regards

Himanshu

July 11, 2020

It didn't work, my apps bounce when, then stop and won't open.