Skip to main content
Participant
August 25, 2026
Question

As of 2026, is it still possible to deactivate Acrobat X Pro and activate o new computer?

  • August 25, 2026
  • 1 reply
  • 16 views

In 2011 I purchased Acrobat X Pro and activated it on my old computer. Later on the old computer was dead and recycled without deactivating Acrobat X Pro on it. Recently I installed Acrobat X Pro and tried to activate it on my current computer, then it said  it was activated on another computer and I need to deactivate the other one first. I no longer have access to the old computer, what can I do now?

 

Thanks!

    1 reply

    kglad
    Community Expert
    Community Expert
    August 25, 2026

    yes, it’s possible but only with a computer that has an activation (and meets adobe’s security requirments). ie, if that’s impossible, it’s impossible to recover an activation.