Skip to main content
Participant
Aug 25, 2026 1:17 AM UTC
Answered

As of 2026, is it still possible to deactivate Acrobat X Pro and activate o new computer?

In 2011 I purchased Acrobat X Pro and activated it on my old computer. Later on the old computer was dead and recycled without deactivating Acrobat X Pro on it. Recently I installed Acrobat X Pro and tried to activate it on my current computer, then it said  it was activated on another computer and I need to deactivate the other one first. I no longer have access to the old computer, what can I do now?

 

Thanks!

    kglad
    kgladCorrect answer
    Community Expert
    Aug 25, 2026 12:23 PM UTC

    yes, it’s possible but only with a computer that has an activation (and meets adobe’s security requirments). ie, if that’s impossible, it’s impossible to recover an activation.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Aug 25, 2026 12:23 PM UTC

    yes, it’s possible but only with a computer that has an activation (and meets adobe’s security requirments). ie, if that’s impossible, it’s impossible to recover an activation.

    Translate