Asistencia técnica

Forum|Forum|5 months ago
September 4, 2025
3 replies
107 views

Tengo problemas con la instalación de adobe y me gustaría hablar con el servicio técnico pero no sé cómo...¿?

General troubleshooting

Nancy OShea

Community Expert

Log-in to your Adobe Account: https://account.adobe.com/

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Nancy O'Shea— Product User & Community Expert

Shivangi_Gupta

Community Manager

Hi @Lotte27,

We appreciate you reaching out. I confirm that you have an active subscription to Adobe Acrobat Pro. Let us know if you face any issues with the application in the future.

We are here to listen and help.

^Shivangi

kglad

Community Expert

and make sure your computer meets cc desktop app specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

John T Smith

Community Expert

What is the exact problem you are having?

How to install when you have a subscription and a problem
.
You may NOT use the Opera browser... it is not compatible with Adobe
NOTE: the alternate download link in this link works better for some people
Install the cc desktop app using the download links at the bottom of this
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
If that works for you, you then use the Cloud manager to install your programs

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