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czoth
czoth
Participating Frequently
April 25, 2015
Answered

At first error code 205, Error code 1 when using new user profile

  • April 25, 2015
  • 3 replies
  • 964 views

Hi,

I'm using Windows Professional 8.1 with CS6 installed.

I now decided for CC, but as many other users I'm not even able to install it!

On my admin account I get the error code 205 when trying to launch CreativeCloudSet-Up.exe.

I read lots of similar posts and tried everything I found, e.g. creating a new Windows admin user profile - this broughtt me just one step further as the installers quits a little bit later with another error code (1).

My PC is a Quad CPU with 2.4GHz, 8GB of RAM and a 512GB SSD - so technical limitations (as I figured out might be indicated by error code 1) shouldn't be an issue!

And it is not even possible to drop an Email to Adobe Support as there is only chat and phone from Mo-Fr 9-17h - this is ridiculous...

Anyway - why are there no more simple Download-Links for the Apps?

Obviously Adobe seems not to be able to provide working installers - this whole CC thing is absolutely crap as I'm not able to use it!

I'd really appreciate if someone who had/has the same problem(s) would come up with a solution - and please - no standard links to dummy Adobe support pages!

Thanks a lot in advance and best regards

Carsten

This topic has been closed for replies.
Correct answer Govardhan.V

End all Adobe processes from Task Manager .

Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.

Open Adobe folder and delete folders named Adobe Application Manager and OOBE.

Navigate to C:\Program Files (x86)\Adobe.

Open Adobe folder and if present delete Adobe Creative Cloud folder.

Then try to install Creative Cloud desktop , if  you get error code 205 , Follow above steps again and delete those folder .

Then refer below link :

Persistent 205 Error (Win 7) when installing Creative Cloud Desktop

( The above link is not dummy link , I just posted other steps in that post   )

3 replies

Govardhan.V
Govardhan.V
Participating Frequently
April 25, 2015

1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.

2)Copy the hosts file to Desktop and open the same with notepad.

Let me know whether you can see any Adobe entries like 127.0.01 activate.adobe.com ...xxxxxx.adobe.com.....etc???

czoth
czothAuthor
Participating Frequently
April 25, 2015

No there is no entry as such.

The hosts file is virgin

Govardhan.V
Govardhan.V
Participating Frequently
April 25, 2015

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

appdata

Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete opm.db file..

Once you had deleted opm.db file , launch Creative Cloud desktop app and Sign in with Adobe ID using which you had purchased subscription.

Then check with the Apps list .

czoth
czothAuthor
Participating Frequently
April 25, 2015

You're the man!

The Creative Cloud got installed now!

But I'm not able to download any of the apps - it stays at 0% and after a while says "Installation error"...

I managed to install Lightroom via the direct Link you provided in your post, but none of the others is downloading as well

Perhaps you have any hints on that as well...?

Anyway - thanks so much so far!

    Govardhan.V
    Govardhan.V
    Participating Frequently
    April 25, 2015

    Error 205 is an network connectivity issue.

    I guess you getting error message as "Installer Failed -Download appears to be corrupted (-60) "

    The recommend solutions are provided in the below link :

    https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

    Tips:

    1)If you are using Wireless/Wifi Internet , try with Ethernet wired connection .

    2)Disable FIrewall, if you are on office or managed corporate network, if it is not possible to disable Network FIrewall , try Adding ports list to network firewall Allow/Whitelist.

    3)Check whether the LAN settings is set to detect settings Automatically.

    4)Try with different Internet connection , possibly different Internet Service Provider.

    If face same issue even using different Internet Service Provider connection , you may contact Adobe Support and inform them regarding the issue.

    Because , it will be necessary to check log files like PDAPP , OOBELIB...etc

    However , for time being , it is smart to install and use the Apps using alternative method .

    There is a direct download links for all CC apps .

    http://prodesigntools.com/adobe-cc-2014-direct-download-links.html

    let me know if you need any help

    Let me know if you are office network or any managed network , I will provide you list of Adobe ports .

    czoth
    czothAuthor
    Participating Frequently
    April 25, 2015

    Hi Brucgovn,

    yes exactly, I'm getting the "Installer Failed -Download appears to be corrupted (-60) " message...

    I'm using the Software on my PC at home, connected directly via LAN, without any Firewall or Proxy.

    Another curious thing is, that I entered my AdobeID in the Creative Cloud Client and it seems to have connected with my account, but it seems that it does not recognize my CC licence, as the Lightroom I just installed is still running in "Trial/Test" mode...

    Shouldn't the Creative Cloud Client put an "Install" button next to the apps I already have a registered license for?

    But there is still a "Trial/Test" button for PS...

    This is quite strange...

    Govardhan.V
    Govardhan.VCorrect answer
    Participating Frequently
    April 25, 2015

    End all Adobe processes from Task Manager .

    Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.

    Open Adobe folder and delete folders named Adobe Application Manager and OOBE.

    Navigate to C:\Program Files (x86)\Adobe.

    Open Adobe folder and if present delete Adobe Creative Cloud folder.

    Then try to install Creative Cloud desktop , if  you get error code 205 , Follow above steps again and delete those folder .

    Then refer below link :

    Persistent 205 Error (Win 7) when installing Creative Cloud Desktop

    ( The above link is not dummy link , I just posted other steps in that post   )

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