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January 2, 2019
Question

At start-up Creative Could app doesn’t load and it doesn’t let me do anything else on my Mac

  • January 2, 2019
  • 1 reply
  • 103 views

the CC app loads at start-up in my iMac, and yesterday I had to restart my iMac, but the CC app didn’t load and I had the spinning wheel like for 15 minutes until the dialogue box of repair showed up, after pressing “cancel” my Mac got so slow almost non-responded.  After hours of retrying and many hard restarts ( no good for the Mac ). I fiinalily could download the Adobe uninstaller and could unstall the CC app.  Then I try to install the app again ( bad idea ), it frozed trying to load the Adobe apps already in the iMac so I did another hard restar.  Now after the repair dialogue box it slows down so it don’t let me to run the uninstaller again,

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1 reply

AxelMatt
Community Expert
Community Expert
January 2, 2019
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo