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milh022
Participant
January 3, 2020
Question

Attempting to install software, getting error code 127

  • January 3, 2020
  • 2 replies
  • 2706 views

My school provides access to Adobe software, so I tried installing Premiere Pro and Premiere Rush. Each time, the installer partially installs it but then says "Installation Failed" and gives error code 127. The website says to "Check permission on adobetemp folder located at [Win] <system drive>/adobetemp", but I can't seem to figure out how that works. Any help would be greatly appreciated!

 

Exit Code: 127
-------------------------------------- Summary --------------------------------------
 - 1 fatal error(s), 0 error(s), 0 warnings(s) 

FATAL: Error occurred in extract of package (Name: AdobePremiereRush1AllTrial Version: 1.2.12.10). Error code: '127' 
-------------------------------------------------------------------------------------

 

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2 replies

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
January 3, 2020

Milh022, what type of Creative Cloud membership did your school provide?  There is no subscription active under the e-mail address you used to post to this public discussion forum.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 3, 2020

Code 127 https://community.adobe.com/t5/Get-Started/Error-Code-127/td-p/8896725

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