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EarlM
Participant
June 16, 2017
Answered

Auto renewal of CC changed to more expensive plan

  • June 16, 2017
  • 2 replies
  • 351 views

I have subscribed to the CC Photography plan for $10 per month since it first came out.  My plan just auto renewed and the plan was changed to a CC One App plan for Photoshop only for $21 per monty without any notice.  I was offered a trial copy of Lightroom in the CC app.  Also I notice that if you sign up to pay for the Photography plan a year in advance it cost 5 cents more than if you pay month by month.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Earl,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

2 replies

Sheena Kaul
Sheena KaulCorrect answer
Legend
June 16, 2017

Hi Earl,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

Mohit Goyal
Community Manager
Community Manager
June 16, 2017

Moved to Adobe Creative Cloud

Thanks,

Mohit