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Juan Alonso
Participant
December 11, 2018
Question

Automatic Updates not available on OSX Mojave?

  • December 11, 2018
  • 1 reply
  • 993 views

I'm trying to enable Automatic Updates for all my Adobe Apps, but I can't see the "Enable auto-updates" option described on this page on OSX Mojave 10.14.1:

Update apps to the latest release of Adobe Creative Cloud

It's just not on the window shown on the previous link (Adobe Creative Cloud > Preferences > Apps > bottom of that window) or anywhere else on the app. I do get notified of updates, and I can update the apps,

Does anyone know if this is a known issue?

Thanks

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Legend
December 11, 2018

Juan Alonso, the auto-update feature is available for individual members managing their updates with version 4.7.0.400, or later, of the Adobe Creative Cloud desktop application.  What version of the Creative Cloud desktop app do you have installed?  You can find the version in the Preferences under the General tab.

Also what type of Creative Cloud membership do you have, Juan Alonso?

Juan Alonso
Participant
December 12, 2018

Hi Jeff, you can call me Juan. Alonso is my last name.

I have version 4.7.0.400, and I have the Creative Cloud All Apps plan.

Jeffrey_A_Wright
Legend
December 12, 2018

Thanks for the update, Juan!  Can you please post a screenshot of what you are seeing under the Manage option within the Creative Cloud desktop app? 

Information on how to post a screenshot to this public forum discussion can be found at FAQ: How do I capture and post a screen shot or video?