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How to cancel your Adobe Creative Cloud plan or membership

Subscriptions renew automatically - it is part of the subscription terms.  No one here can help you - this is a user to user forum.  You need to pursue this thru Adobe customer support.

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

How to cancel your Adobe Creative Cloud plan or membership