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Joaofesantos
Participant
March 5, 2026
Question

AVX2 support is missing!

  • March 5, 2026
  • 1 reply
  • 34 views

I purchased the Adobe Creative Pro suite of programs, and I simply can't install them! The software store displays the error message "System incompatible" due to lack of AVX2 support on my processor, and I don't have access to download compatible previous versions!

I need to use the programs with the new features, but I simply don't have access to any version!

Can someone help me pleaseeee?????

I've already tried contacting customer service, but I only receive referrals to the community page and my problem isn't solved!

I need "updated" versions that work on my processor! In this case, an Intel Pentium G4560 3.5GHz, which has SSE 4.1/2 - Windows 10 Pro - 64-bit.

This happens with several programs! Photoshop, Premiere, After Effects, among others... HELP!

 

 

 

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1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
March 5, 2026

Duplicate of