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T Lamar
Participant
April 25, 2016
Answered

Been using CC but in my account is says the plan is not activated on any device.

  • April 25, 2016
  • 1 reply
  • 278 views

I'm on a MAC, using the Adobe CC for photographers....Photoshop and Lightroom.  The other day I accidentally closed the Adobe CC icon at the top right of my screen...which may be the problem....removing it from my screen.  Today I had to go into my acct to update my credit card info and I noticed that the account says my plan is NOT activated on any device.

I need to know the easiest way to make sure my plan is activated (so far only on my desktop) and to get the Adobe icon back.

Can someone help?

Thanks

This topic has been closed for replies.
Correct answer kglad

open your applications/adobe/adobe creative cloud/acc directory and double click the executable.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 25, 2016

open your applications/adobe/adobe creative cloud/acc directory and double click the executable.

T Lamar
T LamarAuthor
Participant
April 27, 2016

Thanks, kglad!

kglad
Community Expert
Community Expert
April 27, 2016

you're welcome.