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latoyab22582205
Participant
October 31, 2018
Answered

Before I reinstall my Adobe Products I need to get the serial number off them

  • October 31, 2018
  • 7 replies
  • 514 views

I need to reset my computer back to factory setting which will delete my Photoshop element 12 and my adobe acrobat DC.   I had these programs over 2-3 years maybe more so I dont have the original serial number, so before I do this can someone please tell me how I can obtain these number directly from my the program on my computer.  I dont want to pay for these program again

Thank you 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer John Waller

    Which operating system?

    If you registered the software, have you tried signing in to your Adobe account online and retrieving them there?

    Find the serial number of your Elements product

    7 replies

    Legend
    October 31, 2018

    Yes. That kind. Made of cardboard!!

    Peru Bob
    Community Expert
    Community Expert
    October 31, 2018

    https://forums.adobe.com/people/Test+Screen+Name  wrote

    Made of cardboard!!

    And laminated?

    Nancy OShea
    Community Expert
    Community Expert
    October 31, 2018

    I have a rolodex for passwords, pins and serial numbers. 

    http://graphics.basics.com/img/fl/21393_fl.png

    Nancy O'Shea— Product User & Community Expert
    Legend
    October 31, 2018

    I hope you find them, but remember that the serial number is what you paid for. Keep it safe. Don't just keep it on the computer, as that could be lost. I have a folder for such things.

    Peru Bob
    Community Expert
    Community Expert
    October 31, 2018

    https://forums.adobe.com/people/Test+Screen+Name  wrote

    I have a folder for such things.

    A hard copy folder.

    October 31, 2018

    Hi

    If you haven't registered your products you can try these

    For Windows

    Products: Belarc Advisor

    For MAC

    Mac KeyFinder

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    October 31, 2018

    Which operating system?

    If you registered the software, have you tried signing in to your Adobe account online and retrieving them there?

    Find the serial number of your Elements product