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danieml01
Participant
April 12, 2019
Answered

Being charged for Adobe Teams months after cancelling.

  • April 12, 2019
  • 1 reply
  • 349 views

I am so upset by this. I have been getting charged $159.00 a month for a team membership I cancelled 3 months ago. I've had to call customer support multiple times and was able to finally cancel the membership, only to continue to be charged for it for months. I finally got adobe to reverse a charge and I was assured that I would no longer bit debited again. But today, they hit me again for another $159.00!

Does any one have any idea on how to get them to actually stop debiting a bank account upon canceling a service? Do I have to cancel my debit card?

So frustrated.

This topic has been closed for replies.
Correct answer Abambo

You need to Contact Customer Care for this.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
April 18, 2019

You need to Contact Customer Care for this.

ABAMBO | Hard- and Software Engineer | Photographer