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Participant
January 1, 2022
質問

Being prompted to renew, but only took subscription out last month

  • January 1, 2022
  • 返信数 1.
  • 132 ビュー

I took out a subscription to the photography package last month - it was the annual subscription, paid monthly via PayPal. Everything looks as it should on my account, with it saying the next payment will be taken on the 5th January, but over the last week every time I open photoshop I get a pop up saying my subscription is due to expire in however many days, with the various plans I can choose from to renew. How do I fix this? Or is this something that will go away on the 5th?

 

 

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kglad
Community Expert
Community Expert
January 1, 2022

it should go away after payment is received via your paypal account.  adobe will bill it and, as long as the account is still active and payment is received, those nag screens will disappear for another year.