Beta Illustrator Installation Failed

Forum|Forum|4 years ago
July 7, 2021
2 replies
290 views

I've been having issues using InDesign and Illustrator with my MacBook Pro running Big Sur.

One of the solutions I saw was to try the Beta version. However, creative cloud says that the installation failed and I have no clue why (it says to try again and that the error code is 301).

Any other fixes for glitchy InDesign/Illustrator? Any reasons that the Beta installation isn't working?

This topic has been closed for replies.

John T Smith

Community Expert

When I was part of a Beta program in the past, there was a special way to report problems

I think you need to go back to where you got the Beta version and look for a reporting link

Peru Bob

Community Expert

Use the Cleaner Tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded