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Participant
October 29, 2024
Question

Betreff: Unable to Activate PS CS6 404 Error

  • October 29, 2024
  • 3 replies
  • 130 views

Wait. I have the exact same error message (Whitelabel), but the "Having Trouble Connecting To The Internet" is not showing for me.

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    3 replies

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    October 29, 2024

    Dereck, what type of license for Creative Suite 6 are you trying to activate? There are no software titles or memberships registered under the account you used to post to this public discussion forum. ^JW

    kglad
    Community Expert
    Community Expert
    October 29, 2024

    @dereck_2320 

     

    try offline activation:

     

    Launch the product.
    At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.
    Click Offline Activation and click Generate a Response Code.
    Write down the Request Code.
    Switch to an online computer and navigate to www.adobe.com/go/getactivated.
    Click Offline Activation.
    Sign in with your Adobe ID.
    Enter your Request code and click Generate.
    Write down the Response code.
    Switch back to the offline computer.
    Enter the Response Code and click Activate.

     

    https://helpx.adobe.com/creative-suite/kb/serial-number-validation-launching-cs6.html

    kglad
    Community Expert
    Community Expert
    October 29, 2024

    i'm going to branch your post to your own thread because it's too complicated trying to follow two users with this issue.

     

    <branched from download & install>