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DynamIT
DynamIT
Participant
July 12, 2018
Answered

Billing - annual payment or monthly payments?

  • July 12, 2018
  • 2 replies
  • 2278 views

Hope someone can help me with this.

I've received an invoice last month and also this month to renew. I thought it was a yearly plan.

Description on the invoice is CCSN,ALL,MLP,EER01,MAU,001,N/A,1 YR ED E

To me, it looks like a yearly plan so why am I being billed monthly now?

This topic has been closed for replies.
Correct answer John T Smith

What is the amount of your invoice?

I see one year membership, but nothing about annual or monthly payments

Anyway, this is a public forum, not the link to Adobe support

-other users here can't help with plan payment problems

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

2 replies

arij2010
arij2010
Inspiring
July 12, 2018

Hi,

You can choose between annual plan paid monthly or annual plan prepaid .CC All applications is about 599$ without VAT .If you paid about 50$ for your first invoice ,it means that you have an annual plan paid monthly .

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 12, 2018

Go to https://accounts.adobe.com/ and click Plans & Products on the top bar

-then click VIEW YOUR PRODUCTS on the right to find a list of your programs

When you subscribe, you may select an annual plan with one yearly payment, or an annual plan with monthly payments

DynamIT
DynamITAuthor
Participant
July 12, 2018

Thanks for your reply John.

My plan shows as yearly, but am unsure as to why the invoicing 2 months in a row.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 12, 2018

What is the amount of your invoice?

I see one year membership, but nothing about annual or monthly payments

Anyway, this is a public forum, not the link to Adobe support

-other users here can't help with plan payment problems

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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