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SammyBam
Participating Frequently
March 28, 2020
Question

Billing Issues and no job in the midst of COVID019

  • March 28, 2020
  • 2 replies
  • 332 views

I need to say that I am a student of my university. I have an independent student account I paid for in 2016.

 

The COVID-19 took away the only income I had while I was completing my bachelor's degree. Which is federal work-study.

 

If my university, Fairleigh Dickinson Univeristy of Madison New Jersey has been granted free access to the Adobe Creative Cloud.

So should I.

 

I want to request free Adobe Creative Cloud access because I am a student with no job. The corona-virus closed my university. I am in online classes

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 28, 2020

    Schools & students have not been granted FREE access to anything except Adobe Connect web conferencing software if they need it.  Free for 90 days. 

    https://www.adobe.com/products/adobeconnect.html

     

    Beyond that, you're only entitled to what your school has made arrangements for you to have as an extension of the school's contract agreements with Adobe.  This is not a free lunch program.

     

    Nancy O'Shea— Product User & Community Expert
    S
    SammyBamAuthor
    Participating Frequently
    March 28, 2020

    Thank you for your response. My issue has already been solved. 

     

    I wasn't trying to be sassy or mean. This situation with the world has changed my life as well in terms of social distancing.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 28, 2020

    The pandemic of 2020 has effected everyone in various ways. 

    Hang in there.  This won't last forever.

     

    Nancy O'Shea— Product User & Community Expert
      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      March 28, 2020

      Adobe is providing "free" access to its Creative Cloud apps only if you are in education as a teacher or student. For institutions that give students access to Creative Cloud apps through on-campus computer labs, Adobe is enabling those students to work remotely for 60 days through a temporary "at home" access. This has to be set up through the school.

      https://theblog.adobe.com/adobe-enables-distance-learning-globally-schools-impacted-covid-19/
      -also read https://helpx.adobe.com/enterprise/kb/covid-19-education-labs.html

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