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Participant
September 28, 2026
Answered

Bonjour je viens de prendre un abonnement pour indesign et je n'arrive pas à rentrer dedans il me dise "Votre version de InDesign (Beta) a expiré." alors que je viens de payer 62.20 €

Bonjour je viens de prendre un abonnement pour indesign et je n'arrive pas à rentrer dedans il me dise "Votre version de InDesign (Beta) a expiré." alors que je viens de payer 62.20 €

    AkanshaAshra
    AkanshaAshraCorrect answer
    Community Manager
    October 5, 2026

    Hi @multitalented_futureab75,

    Thankyou for posting on the community.

    Based on the subscriptions shown in your account, it looks like you have two InDesign-related plans:

    • Adobe InDesign

    • Adobe InDesign + Adobe Stock

    This may mean you have a duplicate InDesign subscription. If you no longer need both plans, you can review your subscriptions under Plans and cancel the one you do not intend to use.

    Cancellation article: Cancel Adobe trial or subscription 

    You may also find this article helpful: Purchased Creative Cloud apps appear as trial versions 

    Hope the above suggestions and article help. Please let us know if you continue to experience any issues or have any further questions. We're happy to assist.
     

    ^Akansha

    4 replies

    Participant
    October 3, 2026

    C’est effectivement étrange, surtout si l’abonnement vient d’être activé. Le message indique peut-être que c’est la version Beta d’InDesign qui est installée, et non la version normale incluse dans l’abonnement. Je vérifierais dans Creative Cloud si la version standard d’InDesign est disponible à l’installation, puis je me reconnecterais avec le compte utilisé pour l’achat.

    Translate
    AkanshaAshra
    Community Manager
    AkanshaAshraCommunity ManagerCorrect answer
    Community Manager
    October 5, 2026

    Hi @multitalented_futureab75,

    Thankyou for posting on the community.

    Based on the subscriptions shown in your account, it looks like you have two InDesign-related plans:

    • Adobe InDesign

    • Adobe InDesign + Adobe Stock

    This may mean you have a duplicate InDesign subscription. If you no longer need both plans, you can review your subscriptions under Plans and cancel the one you do not intend to use.

    Cancellation article: Cancel Adobe trial or subscription 

    You may also find this article helpful: Purchased Creative Cloud apps appear as trial versions 

    Hope the above suggestions and article help. Please let us know if you continue to experience any issues or have any further questions. We're happy to assist.
     

    ^Akansha

    Translate
    kglad
    Community Expert
    Community Expert
    September 28, 2026

    check your account, https://account.adobe.com and verify everything is what you expect.

     

    then sign out of the cc desktop app

     

     

    then exit the cc desktop app and reopen it.  sign in with the same adobe id/pass used to confirm your subscription.

    Translate
    Community Expert
    September 28, 2026

    You should access the public release. Beta’s are test builds and they can have issues. Use creative cloud desktop app to install the latest InDesign version

    Translate
    -Manan