Skip to main content
random66
Participant
September 23, 2014
Question

Bought a unused copy of Photoshop CS but can't activate, please help.

  • September 23, 2014
  • 1 reply
  • 236 views

On amazon i just purchased a old unused copy of photoshop CS for $200 (the only even remotely non disgusting/laughable price for a SOFTWARE like the photoshop cs's ranging from $600-1000+)

and the seller informed me, when i asked about it, if it could still be used and installed and the seller told me yes.

It arrived yesterday and i can't even get it to install or activate, the "activation server" is down, and the phone line auto-message says it no longer helps.

Did i get scammed and lost $200 (which i probably won't even be able to get refunded) and now am stuck with a photoshop disc that i can do absolutely nothing with?

Is there absolutely nothing that i can do in this situation?

    This topic has been closed for replies.

    1 reply

    John Waller
    Community Expert
    Community Expert
    September 23, 2014

    Photoshop CS is ancient software and $200 for that version is grossly overpriced in itself.

    You would have probably been better off to buy the current Photoshop Elements 12 for $100.

    Notwithstanding that, the activation server for CS2 and earlier was shut down by Adobe a couple of years ago.

    See Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

    Now, owners of CS2 or earlier, should download the non-activation version of CS2 from that link and enter the serial number provided at that link. Your existing serial number will not work.

    random66
    random66Author
    Participant
    September 23, 2014

    "owners of CS2 or earlier, should download the non-activation version of CS2 from that link"  the link though says, "You can use the serial numbers provided as a part of the download only if you legitimately purchased CS2, CS2 applications, Acrobat 7, or Audition 3."   It says CS2 but not CS, does that mean i couldn't use that link?

    anyways,

    Does that in a sense mean no matter what CS copy you buy it will eventually be shut down and your access to it will be cut off even if you had bought it when it was still working?

    I'm extremely repulsed by the idea of having to pay a monthly fee for CC and would rather pay a flat (but realistic) price for the CS, but will go to photoshop CC if there is no other choice because an online workshop classes program i'm looking to sign up for requires either photoshop CS or CC (but strongly discourages elements).

    If even the latest version of CS is going to be shut down at some point and then people who purchased it would have their purchased access cut off even though they paid for it, then i guess i'll just get CC if that's the case.

    John Waller
    Community Expert
    Community Expert
    September 24, 2014

    random66 wrote:

    "owners of CS2 or earlier, should download the non-activation version of CS2 from that link"  the link though says, "You can use the serial numbers provided as a part of the download only if you legitimately purchased CS2, CS2 applications, Acrobat 7, or Audition 3."   It says CS2 but not CS, does that mean i couldn't use that link?

    CS owners are happily downloading and using CS2 via that link.

    Adobe has made no other option possible for owners of "activation required" versions earlier than CS2 so CS2 is your only option regardless of the wording at the link..

    Does that in a sense mean no matter what CS copy you buy it will eventually be shut down and your access to it will be cut off even if you had bought it when it was still working?

    No-one knows the future of deactivation of existing products. In the history of activation, Adobe has only ever shut down an activation server once (CS2) and made an alternative possible for owners of that version.

    Activation is Adobe's inherently flawed attempt to curb casual piracy. It was always going to fail eventually. It only ever hurts legitimate owners of the software. The Cloud is Adobe's next gen anti-piracy measure.

    I'm extremely repulsed by the idea of having to pay a monthly fee for CC and would rather pay a flat (but realistic) price for the CS, but will go to photoshop CC if there is no other choice because an online workshop classes program i'm looking to sign up for requires either photoshop CS or CC (but strongly discourages elements).

    You can still purchase CS6 Creative Suite 6

    If you're signing up for online classes, I would suspect they expect you to be running either CS6 or Cloud versions of the software.

    Learning Photoshop online using 11 year old software sound like a recipe for confusion and frustration.