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Maximilian265534413i6h
Participant
November 14, 2023
Answered

Bought CC but can't start Muse // 0 Days Trail remaining

  • November 14, 2023
  • 2 replies
  • 355 views

Hi Com,

The title pretty much sums it up. I bought CC and tried to Start Muse, but the only message is: "0 days of trail remaining - please verify Sub" -> I do this, but it keeps telling me no Sub was found for my Adobe ID.

I tried:

Reinstall/Downgrade of Muse.

Sign in/out of CC

Restart PC..

 

Adobe Support told me that, in fact, I do have an CC subscription I bought today, but couldn't help otherwise.

 

Help is greatly appreciated.

    This topic has been closed for replies.
    Correct answer Ben M

    Muse is dead. It went EOL in March of 2020.  https://helpx.adobe.com/muse/kb/adobe-muse-end-of-service.html . 

    2 replies

    B
    Community Expert
    Ben MCommunity ExpertCorrect answer
    Community Expert
    November 14, 2023

    Muse is dead. It went EOL in March of 2020.  https://helpx.adobe.com/muse/kb/adobe-muse-end-of-service.html . 

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      November 14, 2023

      start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

       

      if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

       

      if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

       

      below are solutions some users reported:

       

      if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

       

      if that fails, change the install location

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