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chuckl55179974
Participant
April 12, 2016
Answered

bought elements 14 and am getting message installer failed to initialize

  • April 12, 2016
  • 1 reply
  • 257 views

I bought elements 14 and when I tried to install  the programme I get a message saying installer failed to initialize and I should contact support advisor which I have done and I get the message that support advisor has been discontinued

anybody any suggestions@

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    1 reply

    Tanusree
    TanusreeCorrect answer
    Participating Frequently
    April 12, 2016

    Hi,

    Please refer to:

    Creative Cloud installer fails to initialize in OSX Mavericks

    Error: "Installer failed to initialize" | Windows

    Let us know if this helps!

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